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Acer using low quality components? (Computers, Rants)

About a year ago I bought an Acer L100 core 2 duo box to function as a simple Linux desktop computer. It’s been working fine, until one morning it would not turn on anymore. When I contacted the supplier where I bought it, i was told that since it was a few days out of warranty, Acer would not repair it under warranty. Granted, I probably could not have sent it under warranty repair anyways, because I can not send one of my desktop computers in without removing the harddisk. I can not risk anyone getting a hold of any type of data related to my company.  Sending it in for out-of-warranty repairs would probably cost way too much for a box that only costs a few hundreds dollars in the first place.

So the only logical step at this point is to just try and figure out what’s broken. I asked a colleague to help me out, since Im not a hardware guru, and together we opened up the box. We immediately noticed what was wrong. One of the capacitors had expanded and opened up, oozing out electrolyte. Several years ago this was a real plague, as lots of vendors had used a faulty electrolyte formula. I’ve had lots of computers, but never had one ooze out electrolyte on a capacitor. This just doesn’t happen much anymore, as vendors should be using proper capacitors. So why is my Acer, which has never really had to work hard as i merely use it to run X with a few Xterms, blowing out capacitors. Is Acer skimping on materials? No wonder they’re so cheap.

We bought a 60 cent capacitor, replaced the broken one, and my Acer is working again. So instead of spending lots of money to have a factory fault fixed by Acer, i spent 60 cents (and a home made apple pie for my colleague).  I don’t think I’ll be buying Acer anymore.

capacitor.jpg

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